Scanova Privacy Policy

Effective for the analytics-enabled release: 10 October 2026

Scanova: PDF Scanner & OCR (com.amit.scanova) is provided by Cogninive String Team. Contact: help@skyxtech.in.

Information we process

When you choose cloud OCR, your selected camera images, imported images or PDFs, recognized text, page layout and edits are sent to our API. Source scans and documents are stored in your private guest workspace. A random guest identifier, hashed session token, creation date and OCR usage counters allow access and enforce limits. There is no email login.

Camera access is requested for scanning. Preferences, session access and temporary scan/export files are stored on your device. Copying, printing or sharing sends content to the destination you choose; those copies are outside our deletion controls.

Purposes and providers

We process this information to provide OCR, document editing, storage and exports, maintain security, enforce usage limits and answer support requests. We do not sell document content. The analytics-enabled Android release uses Google Firebase Analytics and Crashlytics for usage measurement and reliability. It has no advertising SDK.

The API uses Google Cloud Run, Cloud SQL PostgreSQL and private Cloud Storage in asia-south1 (Mumbai, India). Document content is sent to Anthropic Claude through the commercial API for OCR. Provider processing and retention follow the applicable Anthropic service terms and your service configuration. See Anthropic Commercial Terms and Anthropic Privacy Policy.

Cloud hosting logs may include IP addresses, request paths, timestamps, status codes and operational errors. Application error logs can include failure details. Do not put private document content in document titles or support emails unnecessarily. Support correspondence includes the email address and information you choose to send; it is used to respond and retained as needed to handle the request and applicable legal obligations.

Usage analytics and crash reporting

In the analytics-enabled Android release, Google Firebase Analytics processes app-instance identifiers, app and device information, screen visits and usage events. We record scan starts, completion or failure, page counts, processing duration, export preparation and document edit saves. Google Analytics may derive approximate country or region from network information; Scanova does not request location permission. Custom usage events exclude document images, OCR text, document titles, filenames, workspace identifiers, session tokens and raw error messages. Advertising ID, Android ID collection for Analytics, ad personalization and ad-data sharing are disabled.

Firebase Crashlytics processes installation identifiers, device/app information and technical crash diagnostics. Handled application errors are reported using generic categories rather than their original messages or document contents. Usage analytics and crash reports can be disabled separately in Settings. Disabling them stops future collection and deletes pending Crashlytics reports; previously transmitted data is not automatically removed. Detailed Analytics user and event data uses a two-month retention setting without resetting the period on new activity; aggregated reports can remain longer. Crashlytics normally keeps crash diagnostics and identifiers for 90 days before starting removal. Workspace deletion does not identify or delete these separate Firebase records. For privacy requests, contact us for available verification and deletion options.

Google processes this data under the applicable Firebase and Google Analytics terms, which can involve processing outside India. See Firebase privacy and security and Google Privacy Policy.

Retention and deletion

Sources normally expire after 30 days; background cleanup and a 31-day storage lifecycle remove expired or orphaned sources. You may delete them sooner or enable automatic source deletion after OCR. Text and layout remain until you delete the document or workspace. Cloud operational logs are retained for 30 days; logs retained for compliance can have different periods. Cloud SQL retains seven daily backups and seven days of recovery logs, so deleted metadata can remain in backups until they expire. Source storage has no object versioning and soft delete is disabled.

Deleting a document removes its active metadata and associated sources. Settings → Delete my workspace and data removes active workspace data and its session. A hashed deletion receipt expires after 24 hours and is removed by periodic cleanup. Content-free deletion markers may remain to prevent in-flight requests recreating deleted data. Copies you exported, shared or printed and provider safety records follow their own retention rules.

Your choices and requests

Cloud uploads are optional. You can decline consent and avoid sending documents, deny camera access, delete sources, export documents or delete your workspace. Only upload information you are entitled to process. AI output may contain mistakes and must be reviewed.

For access, correction, deletion, objections or other privacy rights applicable where you live, contact help@skyxtech.in. Workspace deletion requires the original guest session. An email address alone cannot identify a workspace; if the original installation or session is lost, we may be unable to locate it. We do not ask you to email access tokens or private documents. We will explain available verification options before acting on a request. You may also contact your applicable data protection authority.

Security and audience

We use HTTPS, private authenticated source access, hashed server session tokens and app-private storage. These safeguards do not guarantee absolute security. Clearing app data or reinstalling may remove access to your guest workspace; export important work first.

Cloud OCR is intended for adults aged 18 and over in supported provider regions. It is not directed to children. Contact us if you believe a child has submitted information.

Changes and contact

Updates will be published here with a revised effective date. Questions: help@skyxtech.in. Data deletion instructions.